In this episode, I speak with Carolyn, a friend and seasoned 911 dispatcher. In fact, she was my emergency dispatcher at one point. Full circle moment.

What happens when you are with a client, as a real estate agent, and find yourself in dangerous situation, but unable to speak. How do you tell the 911 operator how to help you? Find out today.

As a real estate agent in an emergency, what do we do? When do we call 911? And if we call 911 what happens next? We also talk about what constitutes an emergency (not your dinner reservations that are cancelled), how to handle accidental calls, and the technology used in dispatching. Carolyn shares humorous anecdotes from her years of experience, emphasizing the human side of dispatching and the need for patience and kindness during emergencies.

Do not order pizza as a means of a 'code' for an emergency.

Carolyn says, "when in doubt, phone." Be kind, be patient, be clear!

Suggest a topic or ask a question for me to answer on the show! Share this with 3 people! The more you share, the more we can help each other stay safe.

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Listen to this episode at your next office meeting. Let's get everyone involved.